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Questions About Fit or Your Order?

Use the form below to start a pre-purchase Photo Fit Check or ask about an order. We’ll reply with instructions for sharing images when needed. For delivery enquiries, include your order number (if available), destination country, state or territory, and postcode.

PHOTO FIT CHECK

Have These Details Ready

After we reply, please be ready to share:

  • A clear top-down photo with the removable cover taken off
  • The clear passage width below the support surface, in mm
  • The unobstructed usable depth below the support surface, in mm
  • Any fixed crossbars, posts or internal parts

PLEASE NOTE

Remove Only Serviceable Parts

Do not remove fixed plumbing parts or force MagClean into an obstructed opening. A photo review can help, but it is not a guaranteed fit approval.

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